Return & Refund Policy

At Organic Digital BD, we strive to ensure your complete satisfaction with our digital products. Please read our policy below regarding returns and refunds.

1. Refund Eligibility

Refunds are only applicable under the following conditions:

• Product Unavailable: If we are unable to deliver the purchased digital product within 24 hours of the order.
• Non-Functioning Product: If the account delivered is faulty or invalid, and we are unable to provide a working replacement within 48 hours.

2. Non-Refundable Scenarios

We do NOT offer refunds for:

• Change of mind after purchase.
• Incorrect purchase made by the customer (e.g., wrong region or product).
• Violation of Terms (e.g., changing passwords on shared accounts, resulting in access loss).

3. Replacement Warranty

We provide a full service warranty for the specific duration of your plan. If your account stops working during the subscription period, we will restore it or provide a replacement immediately.

4. How to Request

To request a refund or replacement, please contact our support via WhatsApp with your Order ID and screenshots of the issue.